Q: What kind of services does BTE offer?
A: BTE Methods consist of 3 different types of trainings: Fitness, Athletic Performance and Boot camp.
Q: What time are the BTE Methods?
A: BTE Methods hours are usually 8/8:30am - 10am + 4:30pm - 7:30/8pm Monday through Friday + 9am - 10:30am Saturday.
Q: Do you have programs for those who can't go to?
A: Yes, we have online memberships, that'll give you 24/7 access to your personal program + other content.
Q: Can I try before joining?
A: Yes, the first session.
Q: Is there an age requirement to join or try?
A: Yes. You must be at least 16 years old to join or at least 7 - 15 years old with the consent of a parent/guardian.
Q: Can I try BTE Methods without being a monthly member?
A: Yes, if you want to come to take a class it would be $15 for that session.
Q: How do the packages work?
A: Depending on which package you chose (10, 12 or unlimited) you have within that whole month to use those sessions. How you use them is up to you, as long as it is within the month.
Q: How are the sessions set up?
A: The trainings are on the hour per hour.
Q: How can I pick the sessions I may want?
A: You can log on to our app, 'MINDBODY', to pick the trainings you may want to partake in for the week.
Q: What if I miss a session that I scheduled for?
A: You must advise or drop the session an hour before or you will lose that session for the month.
Q: Can I be late to a session?
A: You can be 10 minutes late to a session, anything after that + you will have to wait for the next class or lose the session for the month.
Q: Do my sessions roll over if I don't use them?
A: Yes, any sessions that weren’t scheduled can be rolled over to the next month, not ones that were lost.
Q: Can I take try any method class with my membership?
A: Unlimited members can workout in any method program they want throughout the month aside from the one the sign up with. Members with 10-12 packs must pay $5 a class for methods they may want to do that are not apart of the program they are in.
Q: Are the sessions 1 on 1 or in a group class setting?
A: The sessions are in groups of 5 - 20 but depending on the program that you are in, the workouts are more personalized than others. It is not a bootcamp.
Q. Do you offer nutritional/supplement advice and plans?
A: Yes, we give you general advice on what we would recommend that you should took and how your nutrition should be.
Q. Do you keep track of weight loss/gain and body fat?
A: Yes, with the 9 points (parillo) + monthly track your progress depending on your goals. (upon request)
Q: Is my contract a month to month contract?
A: Yes, your contract is month to month with no obligations, unless you sign up for 12 week or 6 month packages. You will continue to get charged month to month, as long as you cancel before the deadline.
Q: When is my deadline to cancel my membership?
A: You may cancel your membership up until the day before of your payment date, before you get charged for the following month.
Q: What type of payment can I use to pay for my packages?
A: We only accept Credit Cards (Visa, MasterCard, Amex, Discover). We only accept cash for classes you may take for the day without a BTE membership.
Q: Are there refunds if I get charged?
A: Once you are charged for the month there will be no refunds, unless you advise us a day prior to your payment date that you wish to cancel.
Q: Are there any late fees?
A: You will be charged a late fee of $20.00 to your account if your payment is 5 days past due or if your card gets declined and no new form of method is provided in 5 days.
Q: What if I change or get a new credit card?
A: You must advise us when you get a new credit card before your next payment or you will automatically receive a $5 late fee charge to your account.
Q: How do I cancel my membership?
A: To cancel your membership please email us at firstname.lastname@example.org or advise us the head trainer.