Q: What kind of services does BTE offer?
A: BTE Methods offers our online Gluteus Club Program, monthly workout events and Euro Pro Football Tryouts.
Q: How does the online package work?
A: workouts for each week will be sent the Sunday before through excel, which you can access online or through the app.
Q: Is my contract a month to month contract?
A: Yes, your contract is month to month with no obligations.
Q: When is the deadline to cancel my membership?
A: You may cancel your membership 3 days prior to your payment date, so that you won’t get charged for the following month.
Q: What type of payment methods can I use?
A: We only accept Credit Cards (Visa, MasterCard, Amex, Discover). We only accept cash for classes you may take for the day without a BTE membership.
Q: Are there refunds if I get charged?
A: Once you are charged for the month there will be no refunds, unless you advise us 10 days prior to your payment date that you wish to cancel.
Q: Are there any late fees?
A: You will be charged a late fee of $20.00 to your account if your payment is 5 days past due or if your card gets declined and no new form of method is provided in 5 days.
Q: What if I change or get a new credit card?
A: You must advise us when you get a new credit card before your next payment or you will automatically receive a $5 late fee charge to your account.
Q: How do I cancel my membership?
A: To cancel your membership please email us at email@example.com or advise the head trainer.